Shipping policy

Shipping & Delivery Policy

At Emily in Ocean, we want your beachwear and accessories to reach you as smoothly and quickly as possible. Please read our Shipping & Delivery Policy carefully before placing your order.


1. Order Processing

  • All confirmed orders are dispatched within 2–4 business days (excluding weekends and public holidays).

  • Once your order has been shipped, you will receive a confirmation email with tracking details.


2. Shipping Options & Timelines

Domestic Shipping (India)

  • Orders are usually delivered within 5–10 business days after dispatch.

International Shipping

  • Delivery timelines vary depending on destination and customs processes.

  • Typically delivered within 10–15 business days.

  • Delivery timelines are estimates and may vary due to courier delays, weather, or unforeseen events.


3. Shipping Charges

  • Shipping charges (if any) will be calculated and displayed at checkout.

  • Free shipping promotions may be offered from time to time and will be clearly communicated on our website or social channels.


4. Tracking Orders

  • Once dispatched, you will receive a tracking link via email/SMS.

  • Customers are responsible for providing accurate shipping details. Emily in Ocean is not liable for delays or failed deliveries caused by incorrect addresses.


5. Customs & Duties (International Orders)

  • International orders may be subject to import duties, taxes, and customs fees charged by the destination country.

  • These charges are the responsibility of the customer and are not included in product or shipping costs.


6. Undeliverable Packages

  • If a package is returned due to an incorrect address or failure to collect, reshipping charges may apply.

  • We will contact you in such cases to arrange redelivery.


7. Delays

  • While we aim to deliver within the promised timelines, delays may occur due to courier service issues, strikes, weather, or unforeseen circumstances.

  • Emily in Ocean will not be held responsible for such delays, but we will assist you in tracking your order.